Insurance: Case Studies and Industry Best Practices
Description
Detailed industry case studies and best-practice models for digital insurance, with analysis of success and failure scenarios.
Learning Objectives
IT professionals will learn from real industry scenarios, drawing upon benchmarks and best practice patterns to inform technology design and business transformation programs.
Topics (6)
Detailed digital/operational transformation studies; success factors, leadership/culture, and technology drivers.
Case studies of Lemonade, Metromile, BIMA, Acko, and others; innovation diffusion, adoption, outcomes.
Failed projects, legacy issues, misalignment, leadership gaps, what could have been improved and recovery plans.
Industry vertical-specific lessons, unique technology models, regulatory nuances, and user adoption.
Templates, frameworks, playbooks, IT reference architectures, and knowledge transfer methods.
Scale-up planning, global/regional rollout, continuous improvement, community of practice.