Cross-Cultural and Cross-Functional Collaboration
Description
Skills for working effectively across cultural boundaries and different functional areas within organizations
Learning Objectives
Learners will develop cultural intelligence and cross-functional collaboration skills, understanding cultural communication styles, navigating cultural differences, facilitating cross-departmental cooperation, and creating inclusive environments that leverage diversity for enhanced innovation and global effectiveness.
Topics (6)
Comprehensive development of cultural intelligence including Hofstede's cultural dimensions, cultural iceberg model, unconscious bias recognition, and adaptive strategies for working effectively across cultural boundaries.
Detailed study of cultural communication patterns including direct vs. indirect communication, silence interpretation, time orientation differences, and practical techniques for effective cross-cultural information exchange.
Exploration of cross-functional team challenges including different priorities, languages, success metrics, and communication styles across departments like marketing, engineering, finance, and operations.
Training in inclusive practices including bias interruption, equitable participation strategies, creating psychological safety for diverse groups, and fostering environments where all team members can contribute fully.
Practical strategies for global team management including virtual coordination, cultural adaptation, legal and regulatory awareness, and maintaining team alignment across different countries and business environments.
Exploration of diversity's impact on innovation including cognitive diversity benefits, perspective-taking techniques, creative problem-solving in diverse groups, and creating environments that maximize the innovative potential of multicultural teams.