Insurance: Supply Chain and Distribution Networks
Description
Understanding the insurance distribution ecosystem including physical, digital, and hybrid supply chains and emerging technology platforms.
Learning Objectives
IT professionals gain the ability to map insurance distribution channels, understand supply chain flows, and build/optimize technology architectures for distribution network effectiveness.
Topics (7)
Topics cover agent/branch structures, sales enablement systems, monitoring, reporting, and legacy modernization for physical networks.
Examines platforms including insurer websites, mobile apps, aggregators, digital portals, APIs, and direct-to-consumer strategies.
Includes bank-insurer business models, integration, partner onboarding, workflow automation, compliance, and customer experience.
Topics include API integration, technology orchestration, compliance, monitoring, and management of collaborative and platform-driven distribution.
Includes process optimization, workflow automation, partner management, and analytics for supply chain performance improvement.
Topics cover CRM, PRM platforms, performance measurement, compliance, onboarding, and engagement enhancements for insurance partners.
Includes insurance supply chain risk identification, digital risk mapping, cyber and operational risks, mitigation techniques, and technology-enabled risk management.