Retail: Legal and Ethical Considerations
Description
This subject develops awareness among IT professionals of the legal risks, ethical dilemmas, and responsible practices in technology-driven retail operations. Topics include anti-trust, consumer rights, advertising standards, fraud, fair competition, and use of data and AI in retail.
Learning Objectives
Upon completion, learners will identify key legal risks, analyze ethical questions when deploying technology in retail, and recommend compliant and socially responsible IT solutions.
Topics (8)
Examines major anti-trust cases, competition law acts, and their IT implications.
Reviews workplace rights, unionization, scheduling algorithms, and payroll compliance.
Focuses on bias, transparency, accountability, and fairness in AI/automation deployment.
Explores data minimization, consent management, fair use, and the limits of customer data processing.
Reviews codes for digital advertising, influencer collaborations, and children’s advertising.
Details technology-enabled prevention including transaction monitoring, anomaly detection, and compliance requirements.
Covers digital accessibility, green IT, and diversity hiring in tech teams supporting retail.
Addresses regulatory whistleblower requirements, creating anonymous channels, reporting IT and retail fraud, and stakeholder training.