Consumer Goods: Key Performance Indicators (KPIs) and Industry Standards
Description
This subject imparts the expertise to identify, measure, and manage KPIs in Consumer Goods, including quality, supply chain, sales, and IT efficiency metrics.
Learning Objectives
Learners will identify critical KPIs for business and IT, design dashboards, interpret results, and drive data-driven decisions for Consumer Goods organizations.
Topics (5)
Revenue, gross margin, inventory turnover, order fulfillment rate, customer complaints, and digital engagement metrics.
Covers dashboards, ERP systems, and BI tools for tracking and reporting.
Focuses on stock-outs, cycle times, on-time delivery, sales growth, and conversions.
Adoption rate, downtime, system responsiveness, uptime, and digital revenue share.
Visualization, custom reporting, alerts, and workflow integration for decision support.