Life Sciences and Pharmaceuticals: Key Performance Indicators (KPIs)
Description
Core metrics and benchmarks in pharmaceutical R&D, clinical trials, manufacturing, supply chain, quality, sales, and digital engagement—critical for IT-enabled performance management.
Learning Objectives
Learners will identify, implement, and support digital solutions to track and optimize critical KPIs spanning R&D, process quality, regulatory, operational, commercial, and digital domains.
Topics (10)
KPIs: time-to-candidate, phase transition rates, portfolio views.
Enrollment velocity, screen fail rates, site activation time, trial success/failure.
Yield %, deviation/corrective action KPIs, process capability indices (CpK).
Digital QMS dashboards for GMP/GLP/GDP, FDA warning letter patterns.
KPIs: lead time, inventory turns, on-time in-full (OTIF), temperature excursion events.
Case closure time, compliance %, SAE reporting window, signal detection.
Engagement rates, market coverage, script lift, digital click-through and attribution.
Field activity data, coverage metrics, CRM integration.
SLA adherence, GxP system downtime, data breach cost, incident closure time.
Operational and finance reconciliation, integration with ERP and BI tools.