Explores functional, divisional, matrix, and agile structures in retail and their implication for IT enablement.
Learners will map retail organization structures, understand reporting lines, and analyze how structure impacts IT implementations.
Org-wide rollouts, agile at scale, governance, matrix-program integration.
Classic hierarchy: merchandising, operations, supply, marketing, IT.
Multi-brand, regional, category-based organization in majors.
Omnichannel launches, global/local, PM-centric agile models.
Agile release trains, cross-functional product squads, centers of excellence.
Restructuring, skill mobility, upskilling, restructuring for digital.