Automotive: Core Business Processes and Digital Transformation
Description
In-depth analysis of the core automotive business functions and the strategies, processes, and technologies driving digital transformation across the sector.
Learning Objectives
Learners will be able to map key business processes, evaluate automation in manufacturing (Industry 4.0), identify IT’s role in logistics, procurement, finance, customer service, and propose digital transformation initiatives that create measurable value.
Topics (8)
Stages from ideation, design validation to commercialization and feedback mechanisms via digital simulation and virtual testing.
SRM platforms, digital tendering, e-procurement, compliance, and supplier analytics.
Lean principles, JIT/JIS, robotics, IoT for shop floors, digital manufacturing, SCM and productivity KPIs.
Covers multimodal logistics, real-time tracking, digital supply chain, and dealer & service distribution logistics.
Explores DMS platforms, digital lead management, e-commerce integration, test drive, and post-sale IT enablement.
Covers appointment scheduling, remote diagnostics, connected after-sales, analytics, warranty and recall process.
Includes sales efficiency, supply chain agility, manufacturing productivity, warranty costs, customer satisfaction and NPS metrics tracked using IT solutions.
Includes platformization, legacy modernization, cloud migration, analytics, AI, and organization change management.