Healthcare: Products and Services Portfolio
Description
Comprehensive mapping of healthcare product and service offerings including facility-based care, ambulatory care, digital and telehealth services, pharmaceuticals, medical devices, allied health services, and patient support programs.
Learning Objectives
IT professionals will recognize, analyze, and design technology solutions that support a broad array of healthcare products and services, considering care settings, business models, service innovation, regulatory requirements, and competitive differentiation.
Topics (10)
Role and scope of telehealth: video consults, remote diagnostics, virtual nursing, and chronic disease management.
Examination of service lines, patient care workflows, and technology systems supporting acute care settings.
Ambulatory services management, integration with hospital systems, and role of telemedicine and mobile care.
Workflow for laboratories, radiology, digital image storage (PACS), and electronic result delivery.
Drug formularies, pharmacy services, specialty pharmacies, and technology for medication safety and compliance.
Covers device supply chain, technical standards, product lifecycle, and IT integration/inventory strategies.
Role of digital apps, device-based therapeutics, and wellness platforms in health promotion and integrated care.
Reviewed home health, skilled care, post-acute and rehabilitation with IT support needs and regulatory aspects.
Definition and mapping of occupational therapy, physiotherapy, nutrition, community and case management, and integration with clinical IT.
Case and disease management, care navigation, clinical coaching, and use of digital tools to enhance support and engagement.