Manufacturing: Core Business Processes
Description
An in-depth look at fundamental business processes in manufacturing from planning to after-sales support.
Learning Objectives
Help learners master major business processes (procurement, production, quality, logistics, sales, and service), their IT system touchpoints, and how digital transformation is redefining process management, automation, and optimization.
Topics (8)
Deep dive into production control, traceability, real-time data feeds, and improvement loops.
Big-picture view of high-level end-to-end processes, business objectives, and IT systems.
Covers purchasing processes, supplier evaluation, ERP integration, and digital procurement.
Includes forecasting, capacity planning, shop floor scheduling, and digital twin applications.
Discusses control plans, digital QC, defect analysis, and corrective action process.
Addresses shipping, inventory, fleet management, automated warehouses, and digital tracking.
Details IT workflows from CRM opportunity, order processing, invoicing, to order fulfillment.
Covers ITIL-inspired service management, IoT-based preventive support, and customer feedback cycles.