COURSE
Retail: Capstone and Case-Based Mastery
INR 59
Description
Brings together pathway learning in project-driven, real-world case-based modules, scenario labs, and simulation.
Learning Objectives
Learners will synthesize all concepts to solve advanced, integrative retail IT challenges in simulated and real case settings.
Topics (7)
1
CX and Digital Experience Redesign
Persona mapping, touchpoint design, dashboard analytics.
2
Simulation: Inventory and Supply Chain Optimization
Live project/simulation, KPI tracking, IT decision-making.
3
Case Studies: Omnichannel Transformation
Case method: project requirements, evidence, solutions.
4
Digital Security and Compliance Lab
Regulation mapping, data breach response, privacy case labs.
5
Agile Innovation and Change Project
Sprints, backlogs, stakeholder feedback, iterative delivery.
6
Capstone: Full-Stack Retail IT Transformation Project
End-to-end: value chain, CX, compliance, tech, org, ROI.
7
Lessons Learned, Reflection and Industry Integration
Debrief, skills audit, individual project, peer/network activities.