Communication and Stakeholder Management
Description
Effective communication planning, stakeholder engagement strategies, and relationship management throughout the project lifecycle
Learning Objectives
Learners will develop comprehensive communication and stakeholder management skills including stakeholder analysis, communication planning, engagement strategies, and effective relationship management throughout the project lifecycle.
Topics (8)
Stakeholder identification techniques, stakeholder register, power/interest grid, influence/impact matrix, and stakeholder analysis tools.
Engagement strategies, stakeholder engagement assessment matrix, engagement techniques, and relationship building approaches.
Conflict identification, conflict resolution techniques, negotiation strategies, mediation skills, and collaborative problem-solving.
Status reporting, progress reports, dashboard creation, executive summaries, and project documentation standards.
Change communication strategies, change impact communication, resistance management, and stakeholder buy-in techniques.
Virtual team dynamics, remote communication tools, cultural considerations, time zone management, and virtual meeting facilitation.
Communication requirements analysis, communication methods selection, communication matrix, and communication management plan development.
Communication channels, communication technologies, virtual communication, presentation techniques, and meeting management.