Analyze macro and micro trends shaping the retail industry, technology adoption, market drivers, and IT strategy adaptation.
Learners will analyze and synthesize ongoing and emerging industry/technology drivers, interpret their impact on IT priorities, and anticipate future retail/IT scenarios.
GDPR, India DPDP, trade policies, pandemic, supply chain crisis/disruption.
From legacy to cloud-native, IoT, enterprise mobility, automation, omnichannel.
AI-powered recommendations, predictive analytics, segmentation, next-best-offer.
Frictionless, phygital, super-apps, gaming, device convergence.
API economy, payment gateways, logistics platforms, digital marketing integration.
Eco-labels, energy analytics, supply chain transparency, compliance apps.
Cross-border commerce, local payment, language, regulatory IT provisions.
Scenario thinking, tech innovation, automation, digital twins, decentralization scenarios.