Active Listening and Comprehension
Description
Development of advanced listening skills including active listening techniques, comprehension strategies, and effective feedback mechanisms.
Learning Objectives
Learners will master active listening skills including focused attention, comprehension techniques, empathetic listening, note-taking, questioning strategies, and providing appropriate feedback. They will demonstrate ability to listen effectively in various contexts including meetings, presentations, interviews, and interpersonal conversations.
Topics (6)
Analysis of listening obstacles and development of strategies to improve listening effectiveness in challenging environments.
Development of emotional intelligence in listening including empathy, emotional recognition, and supportive listening techniques.
Mastery of questioning strategies that enhance listening effectiveness and demonstrate engagement with the speaker.
Skills for providing effective feedback and responses that demonstrate listening comprehension and encourage continued communication.
Foundation principles and techniques of active listening including attention management, engagement strategies, and listener responsibilities.
Techniques for effective note-taking, information organization, and processing complex auditory information.