Communication and Stakeholder Management
Description
Essential communication skills, stakeholder management techniques, and leadership capabilities required for effective product management.
Learning Objectives
Learners will develop advanced communication skills, stakeholder management techniques, presentation abilities, negotiation skills, and leadership capabilities essential for product management success.
Topics (7)
Best practices for running productive meetings including agenda setting, time management, facilitation techniques, and ensuring actionable outcomes.
Techniques for resolving conflicts and solving problems in product management contexts including mediation skills, problem-solving frameworks, and negotiation tactics.
Comprehensive approach to negotiation including preparation techniques, negotiation strategies, understanding interests vs positions, and closing agreements effectively.
Leadership principles and techniques for product managers who must lead without formal authority, including influence tactics, credibility building, and team motivation.
Fundamental communication skills for product managers including written communication, verbal communication, active listening, and feedback delivery techniques.
Systematic approach to stakeholder management including stakeholder mapping, engagement planning, expectation management, and relationship building techniques.
Skills for creating and delivering effective presentations including story structure, visual design, audience engagement, and persuasive communication techniques.