Healthcare: Key Performance Indicators (KPIs)
Description
Comprehensive coverage of healthcare operational, clinical, and financial KPIs, including benchmarking, dashboarding, and analytics for quality, efficiency, compliance, revenue, patient outcomes, and workforce effectiveness across healthcare organizations.
Learning Objectives
IT professionals will identify, track, and analyze essential healthcare KPIs, design dashboard solutions for real-time management, interpret KPI data for process optimization, compliance, and financial sustainability, and utilize KPI analytics to drive continuous improvement and strategic decision-making within healthcare systems.
Topics (12)
Calculation, tracking, and improvement of operational KPIs supported by workflow automation and IT dashboarding.
Measurement frameworks for innovative care models and digital health transformation, leveraging IT-enabled analytics and population health metrics.
Overview of healthcare KPI domains (clinical, operational, financial, quality) and their relevance to multi-disciplinary teams and IT systems.
Measure and benchmark patient safety events, outcomes, and improvements using data analytics, dashboarding, and regulatory reporting.
Identification, computation, and application of financial metrics to guide business sustainability and financial health in healthcare.
Tracking adverse events, compliance scores, accreditation readiness, and digitally enabled reporting for regulatory and quality management.
Integration of patient surveys, analytics, and reporting tools for continuous patient experience improvement.
Tracking and documentation of compliance KPIs, accreditation reports, audit trail management, and system integration for regulatory mandates.
Key measures of workforce performance integrated into IT dashboards for HR and operational decision-making.
Peer group benchmarks, collaborative comparisons, industry benchmarking, and digital solutions for transparent performance review.
System architecture, digital reporting processes, dashboard automation, visualization, and pipeline creation for real-time KPI management.
Implementation of QI, Lean, Six Sigma, and digital protocols in healthcare based on KPI analytics cycles and best practices.