Systematic approaches to identifying, analyzing, and solving complex problems.
Learners will apply systematic problem-solving methodologies, break down complex problems into manageable components, generate creative solutions, and implement effective problem-resolution strategies.
Techniques for recognizing problems, distinguishing symptoms from root causes, and creating clear problem statements.
Methods including 5 Whys, fishbone diagrams, fault tree analysis, and systematic causal investigation techniques.
Methods including brainstorming, SCAMPER, lateral thinking, mind mapping, and design thinking approaches.
Holistic problem analysis considering interconnections, feedback loops, and system-wide impacts of solutions.
Techniques for developing solution options, criteria-based evaluation, cost-benefit analysis, and risk assessment.
Project planning techniques, timeline development, resource allocation, stakeholder management, and risk mitigation strategies.
Performance measurement, feedback collection, solution refinement, and iterative improvement processes.